Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
49 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
43 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
35 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
34 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
31 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
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Startup Customer Success Manager - EMEA
Verified via ATSAshby • Remote • Yesterday • New
This mid-level Startup Customer Success Manager role serves early-stage customers in EMEA through a pooled approach, managing customer interactions via shared inbox and calls while owning medium to large operational proj…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Senior Customer Success Manager, SMB
Verified via ATSDeel • Remote • Yesterday
The Senior Customer Success Manager at Deel will focus on managing high-value strategic accounts, developing long-term success strategies, and proactively identifying risks to enhance customer satisfaction. This senior-l…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
TestGorilla • Worldwide • Yesterday • New
This mid-level Customer Success Advisor role involves managing a portfolio of around 100 SMB accounts in the Americas region, focusing on onboarding, product adoption, and customer retention using AI tools. Day-to-day re…
Global hiringActively hiringModerate trust · 64 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • Yesterday
As a Senior Customer Success Manager at Twilio's Segment, you will manage enterprise-level customers, driving product adoption and value realization through strategic roadmaps. You'll act as a trusted advisor to executiv…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Fast Track Operations Specialist 2
Verified via ATSTwilio • Remote • Yesterday
This mid-level role involves providing personalized onboarding support for customers using Twilio's Fast Track Packages, managing SLAs, and resolving A2P product issues. As a Fast Track Operations Specialist, you'll work…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Personalized Support Expert 3
Verified via ATSTwilio • Remote • Yesterday
This is a mid-to-senior Personalized Support Expert role at Twilio, where you'll provide 24/7 technical support to top-tier customers using Twilio products like Comms and Segment. You'll troubleshoot issues with REST API…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Sales Support Specialist
Verified via ATSTwilio • Remote • Yesterday
This is a mid-level Sales Support Specialist role on Twilio's Communications Strategic Sales team, supporting Account Executives with operational tasks throughout the sales cycle. Day-to-day responsibilities include assi…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Customer Success Manager
Verified via ATSStripe • Berlin • Yesterday • New
As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…
Actively hiringPopular companyTrusted employer · 76 - View job
Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • 2 days ago
As a Customer Success Manager at Contentful, you will act as a strategic partner for key clients, guiding them to maximize the value of the platform and achieve their digital experience goals. This senior-level role invo…
Actively hiringPopular companyTrusted employer · 72 - View job
Director, Technical Support Engineering
Verified via ATSDatadog • Mexico City, Mexico · Sao Paulo, Brazil • 2 days ago
This is a senior director-level role overseeing the Technical Support Engineering team in LATAM, managing managers and individual contributors. Day-to-day responsibilities include mentoring teams, handling performance me…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 2 days ago
As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate (Commercial Accounts)
Verified via ATSDatadog • Sydney, Australia • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers to drive product adoption and retention. This junior to mid-level role emphasizes customer advocacy, acc…
Actively hiringPopular companyModerate trust · 67 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Tokyo, Japan • 2 days ago
This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager - Spanish
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
This mid-level Customer Success Manager role involves proactively driving product adoption and building strong relationships with existing customers through onboarding, upselling, and cross-selling. The hire will partner…
Actively hiringPopular companyModerate trust · 67 - View job
Enterprise Customer Success Manager - East
Verified via ATSDatadog • Boston, Massachusetts, USA · New York, New York, USA • 2 days ago
This mid-level Enterprise Customer Success Manager role involves proactively managing strategic relationships with large enterprise customers, driving product adoption, and delivering value through cross-functional colla…
Actively hiringPopular companyTrusted employer · 72 - View job
Director, Customer Success - LATAM
Verified via ATSDatadog • Boston, Massachusetts, USA • 2 days ago
This senior-level Director role involves hiring and developing multiple Customer Success teams, coaching managers and individual contributors to enhance customer experience and retention. Day-to-day responsibilities incl…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate
Verified via ATSDatadog • Tokyo, Japan • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Dublin
Verified via ATSDatadog • Dublin, Ireland • 2 days ago • Trending
This junior-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption and retention. Day-to-day responsibilities include identifying growth opportunities, handli…
Actively hiringPopular companyTrusted employer · 76 - View job
Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 2 days ago
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager - Dublin (Nordics)
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
This is a senior-level Enterprise Customer Success Manager role focused on ensuring a seamless experience for large customers with 5,000+ employees. The manager partners with the Enterprise Sales team to support onboardi…
Actively hiringPopular companyTrusted employer · 72
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.