Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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RemoteVA • Philippines, • 2 days ago • New
As a Customer Service Assistant at RemoteVA, you will handle day-to-day inquiries and support requests, ensuring a high level of customer satisfaction. This is a junior-level role where you'll collaborate with a remote t…
Actively hiringPopular companyModerate trust · 63 - View job
Customer Success Manager - Dedicated
Verified via ATSContentful • Sydney, New South Wales, Australia • 3 days ago
As a Customer Success Manager at Contentful, you will engage directly with customers in the Asia-Pacific region to enhance their experience with the platform. This senior-level role involves cross-functional collaboratio…
Actively hiringPopular companyTrusted employer · 74 - View job
Technical Support Engineer - East Coast
Verified via ATSMonte Carlo • Remote • 3 days ago • Trending
As a Technical Support Engineer at Monte Carlo, you'll own the end-to-end customer experience by diagnosing and resolving complex issues across data pipelines, monitors, and AI observability features. You'll work closely…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Clinical Support Team Lead
Verified via ATSDandy • Remote • 3 days ago • Trending
As a Clinical Support Team Lead at Dandy, you'll supervise and coach frontline associates handling complex dental inquiries via live chat and phone. You'll own KPIs, manage escalations, and collaborate with cross-functio…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Manager - Enterprise
Verified via ATSContentful • New York, NY, USA • 3 days ago
As a Customer Success Manager at Contentful, you will own the end-to-end customer lifecycle for 25-30 strategic enterprise accounts, focusing on adoption, renewals, and expansion. You'll act as a trusted advisor, driving…
Actively hiringPopular companyModerate trust · 67 - View job
Manager, Customer Success, Scale EMEA (f/m/d)
Verified via ATSContentful • London, London, United Kingdom • 3 days ago
This senior manager role leads the Scale Customer Success team in EMEA, overseeing renewals and customer success motions. The manager will recruit, coach, and develop a high-performing team, design scalable engagement st…
Actively hiringPopular companyTrusted employer · 72 - View job
Senior Customer Success Manager (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 3 days ago
As a Senior Customer Success Manager, you will manage 20-30 enterprise accounts in the EMEA region, acting as a trusted advisor to ensure customers achieve technical and business goals with Contentful's platform. Your da…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 3 days ago
As a Customer Support Engineer at Contentful, you'll work directly with developers to troubleshoot and resolve technical issues related to their use of Contentful's APIs and SDKs. You'll handle ticket-based support, esca…
Actively hiringPopular companyTrusted employer · 72 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • 3 days ago
As a Senior Customer Success Manager at Twilio, you will drive product adoption and value realization for enterprise customers using the Segment platform. You'll act as a trusted advisor to executive stakeholders, develo…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Manager, Technical Support
Verified via ATSTwilio • Remote • 3 days ago
This senior-level role involves leading a global customer support team, managing Team Leads to ensure operational excellence in KPIs like CSAT and SLA adherence. Day-to-day responsibilities include handling escalations,…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Personalized Support Expert 2
Verified via ATSTwilio • Remote • 3 days ago
As a Personalized Support Expert 2 at Twilio, you will provide technical support to top-tier customers, handling REST API and cloud solution issues. You'll collaborate with Technical Account Managers, advocate for custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Customer Success Manager - Scaled
Verified via ATSn8n • Remote • 3 days ago
As a Customer Success Manager, you will onboard new customers, nurture expansion opportunities, and proactively solve technical and commercial challenges to ensure long-term success. You will design scalable processes an…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Associate - Dublin (DACH)
Verified via ATSDatadog • Dublin, Ireland • 3 days ago
As a Customer Success Associate at Datadog, you will manage a portfolio of customers, focusing on relationship building, retention, and adoption of Datadog's solutions. This junior to mid-level role requires proactive en…
Actively hiringPopular companyTrusted employer · 74 - View job
Customer Success & Enterprise Support Lead, APAC
Verified via ATSPerplexity • Remote • 3 days ago
This senior hybrid role combines enterprise customer success and technical support for Perplexity's APAC market. You will manage a book of Japan-based Enterprise accounts, driving onboarding, adoption, retention, and exp…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Revive • Ponte Vedra Beach, Ponte Vedra Beach, Florida, United States • 3 days ago • New
The Member Support Specialist handles inbound calls, emails, and chats from members and care coordinators, resolving issues related to membership benefits, portal support, and general inquiries. This mid-level role invol…
Moderate trust · 62 
View jobCustomer Success Lead
Verified via ATSLightspark • Remote • 4 days ago
As a Customer Success Lead at Lightspark, you will manage key customer accounts from onboarding through expansion, driving growth and building strong relationships. This senior role requires a deep understanding of the p…
Remote-first cultureActively hiringPopular companyTrusted employer · 77- View job
Service Delivery and Premium Support Engineer
Verified via ATSNETGEAR • Remote • 4 days ago
This is a senior-level, field-based role where you will travel extensively across the US to deliver professional services and premium support for AV over IP deployments. Day-to-day work includes on-site design validation…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Working Student, Laser Procurement Support
Verified via ATSFocused • Remote • 4 days ago
In this junior role, you will take ownership of day-to-day procurement coordination for the Laser team at Focused Energy. Your responsibilities include creating purchase requests, tracking deliveries, and improving procu…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Support Manager - Americas
Verified via ATSAshby • Remote • 4 days ago
This is a senior-level Support Manager role for the Americas region, leading a team of Technical Support Specialists in a B2B SaaS environment. Day-to-day responsibilities include managing customer escalations, developin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.